![]() The survey also found encouraging support for local businesses. And of those who have swapped at least one of their usual businesses for a new one during the pandemic, nearly two-thirds said they used digital tools to discover that new business. Nearly half of those surveyed said they had spent more money online overall since the outbreak, and 40% have increased their use of social media and online messaging for product and business recommendations. We are also publishing a study on the impact of COVID-19 on consumers’ purchasing patterns and their use of digital tools to search for and interact with businesses, in partnership with Deloitte. Our latest Global State of Small Business Report, produced monthly in partnership with the World Bank and OECD, found that small businesses making more than 25% of their sales online are more likely to report higher sales than this time last year and less likely to have reduced their number of employees. It is available for small businesses globally starting today and will expand to larger businesses next year.Īfter several tough months for small businesses around the world, we are also releasing two new surveys today that provide some good news. We’re building Facebook Business Suite for small businesses first, but this is a long-term investment to make this the main interface for businesses of all sizes who use Facebook, Messenger, Instagram and WhatsApp. So, when the pandemic hit, she had to get creative - using Facebook Live to run virtual events and Facebook and Instagram to communicate with customers remotely. Amanda runs a Timber Hill Winery in Milton, Wisconsin, and a big part of her business is hosting events for wine lovers. Amanda Stefl is one of a number of small business owners around the world that has tested Facebook Business Suite. ![]()
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